We accept returns within 7 days of purchase, provided that the item is unused and unopened.
To be eligible for a return, the following conditions must be met:
We do not accept returns for:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
Processing time is approximately 7–14 working days
Return shipping costs are to be borne by the customer unless the item is defective or incorrectly delivered
For any return or refund enquiries, please contact us via:
Hairloc reserves the right to make final decisions on all return and refund requests.
This policy may be updated without prior notice.